PRIVACY INFORMATION
Ordering That’s Australia products online is designed to be as simple as possible, while allowing maximum security and privacy for all your details.
YOUR CHOICE
If you do not wish to place your order on the internet, we offer you the option of phoning, faxing or mailing in your order.
That’s Australia at Rebel Films
31 Weston Street
Brunswick
3056 VIC
Australia
Phone: +61 3 9388 2788
Fax: +61 3 9388 2910
THAT’S AUSTRALIA / REBEL FILMS PRIVACY POLICY
That’s Australia/Rebel Films is committed to supporting and implementing the 'National Privacy Principles for the Fair Handling of Personal Information', which outlines clear standards for the collection, access, storage and use of personal information which we obtain as part of our business operations. Information on how we comply with these privacy principles is detailed below in a Question and Answer format.
WHAT INFORMATION IS COLLECTED FROM ME WHEN VISITING YOUR WEB SITE?
General Site Browsing
Our ISP makes a record of your visit and logs the following information for statistical purposes - the user's server address, the user's top level domain name (eg. .com, .gov, .au, .uk etc.), the date and time of the visit to the site, the pages accessed and documents downloaded, the previous site visited and the type of browser used. No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider's logs.
Ordering Products Through the Web Site
That’s Australia/Rebel Films use cookies to keep track of products in your shopping cart. This information is stored on your machine. Cookies are not used to for any purpose other than this, and all cookies expire after 30 minutes of inactivity. Further information is collected from you when you go through the checkout process and it outlined in the next section.
WHAT SPECIFIC PERSONAL INFORMATION ABOUT ME IS STORED AND HOW IS THIS INFORMATION USED?
During the checkout process, certain information is collected from you for the purpose of order fulfilment.
Information stored is as follows:
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Email address |
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Name |
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Billing Address (address, suburb, country, etc) |
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Contact Phone and Fax Number (optional) |
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Order Details (product ID, product quantity, price, date, etc) |
These details are stored solely for the purpose of order fulfilment and correspondence.
Once-off order details are stored by That’s Australia/Rebel Films, so we can cross check any enquiries relating to these orders, if and when they arise.
You can request a copy of the information stored by That’s Australia/Rebel Films at any time by sending an email request to info@thatsaustralia.tv which includes details of your name, email address and one prior order number. Upon request we will delete your personal details from our records.
DO YOU SELL OR GIVE ANY OF MY PERSONAL DETAILS TO OTHER PEOPLE/COMPANIES?
No. Your personal details are stored for the sole purpose of fulfilling your order and to improve your online experience, making it as easy and as fun as possible. Your personal information will never be sold, transferred or in any way provided to third party companies, government agencies or subsidiaries, except when required to by law.
WHEN WILL YOU CORRESPOND WITH ME?
That’s Australia/Rebel Films will correspond with you for the following purposes:
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Order confirmation |
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Order returns |
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Answering general enquiries |
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Email newsletter |
Your email address will not be provided to any 3rd parties.
Our privacy policy complies with the recently introduced Privacy Act, which can be seen at www.privacy.gov.au. |